Validation of a scale for measuring problems in internet banking and their effect on customer satisfaction
Ajimon George, G.S. Gireesh Kumar
| Year of publication: |
December 2015
|
|---|---|
| Authors: | George, Ajimon ; Kumar, G. S. Gireesh |
| Published in: |
Vision : the journal of business perspective. - Gurgaon, ISSN 0972-2629, ZDB-ID 2436323-6. - Vol. 19.2015, 4, p. 312-323
|
| Subject: | Internet Banking | Perceived Ease of Use | Perceived Usefulness | Self-Service Banking Technology | Technology Acceptance Model | Kundenzufriedenheit | Customer satisfaction | Innovationsakzeptanz | Innovation adoption | Electronic Banking | Electronic banking | Internet | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/0972262915610856 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011488677