Value creation and cost reduction in health care : outcomes of online participation by health-care professionals
Jens Hogreve and Andrea Beierlein
| Year of publication: |
2023
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|---|---|
| Authors: | Hogreve, Jens ; Beierlein, Andrea |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 34.2023, 3, p. 553-579
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| Subject: | B2B communities | Communities for professionals | Participation | Professional health care services | Satisfaction | Service costs | Value creation | Betriebliche Wertschöpfung | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care | Gesundheitskosten | Health care costs | Kundenzufriedenheit | Customer satisfaction | Kostenmanagement | Cost management | Gesundheitswesen | Health care system | B-to-B-Marketing | Business-to-business marketing | Krankenhaus | Hospital |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-07-2021-0247 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014338188