Value creation through omnichannel practices for multi-actor customers : an evolutionary view
Year of publication: |
2022
|
---|---|
Authors: | Climent, Ricardo Costa ; Haftor, Darek M. ; Chowdhury, Soumitra |
Subject: | Business model | Channel strategy | Co-evolution | Customer | Digital technology | Value creation | Betriebliche Wertschöpfung | Geschäftsmodell | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Vertriebsweg | Distribution channel | Multikanalvertrieb | Multichannel strategy | Electronic Commerce | E-commerce | Strategisches Management | Strategic management | Digitalisierung | Digitization | Informationstechnik | Information technology | Marketingmanagement | Marketing management |
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