Virtual agents in the public service : examining citizens' value-in-use
Year of publication: |
2024
|
---|---|
Authors: | Scutella, Maryanne ; Plewa, Carolin ; Reaiche, Carmen |
Subject: | e-government | value co-creation | value-in-use | virtual agent | E-Government | E-government | Kundenintegration | Customer integration | Öffentliche Dienstleistung | Public services | Social Web | Social web | Virtuelle Organisation | Virtual organization | Agentenbasierte Modellierung | Agent-based modeling | Virtuelle Realität | Virtual reality | Betriebliche Wertschöpfung | Value creation |
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