Virtual agents in the public service : examining citizens' value-in-use
Maryanne Scutella, Carolin Plewa and Carmen Reaiche
| Year of publication: |
2024
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|---|---|
| Authors: | Scutella, Maryanne ; Plewa, Carolin ; Reaiche, Carmen |
| Published in: |
Public management review. - London : Routledge, ISSN 1471-9045, ZDB-ID 2094887-6. - Vol. 26.2024, 1, p. 73-88
|
| Subject: | e-government | value co-creation | value-in-use | virtual agent | E-Government | E-government | Kundenintegration | Customer integration | Öffentliche Dienstleistung | Public services | Social Web | Social web | Virtuelle Organisation | Virtual organization | Agentenbasierte Modellierung | Agent-based modeling | Virtuelle Realität | Virtual reality | Betriebliche Wertschöpfung | Value creation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14719037.2022.2044504 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014477368