Visual modality of engagement : conceptualization, typology of forms, and outcomes
Year of publication: |
2024
|
---|---|
Authors: | Azer, Jaylan ; Blasco-Arcas, Lorena ; Alexander, Matthew |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 27.2024, 2, p. 231-249
|
Subject: | customer engagement behavior | communication | image act theory | social media | visual content | visual modality of engagement | Social Web | Social web | Visualisierung | Visualization | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Online-Marketing | Internet marketing | Werbewirkung | Advertising effects |
-
Special issue on new insights on digital and social media advertising
Kim, Juran, (2021)
-
The effects of brand involvement and messaging strategy on user responses
Cho, Su Yeon, (2022)
-
Consequences of customer engagement behavior : when negative Facebook posts have positive effects
Bitter, Sofie, (2016)
- More ...
-
#COVID-19 : forms and drivers of social media users’ engagement behavior toward a global crisis
Azer, Jaylan, (2021)
-
Organizing actor engagement : a platform perspective
Blasco-Arcas, Lorena, (2020)
-
Direct and indirect negatively valenced engagement behavior
Azer, Jaylan, (2020)
- More ...