Voluntary tipping and the selective attraction and retention of service workers in the USA: an application of the ASA model
| Year of publication: |
2011
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|---|---|
| Authors: | Lynn, Michael ; Kwortnik, Robert ; Sturman, Michael |
| Published in: |
The international journal of human resource management. - London : Routledge, ISSN 0958-5192, ZDB-ID 10441347. - Vol. 22.2011, 9, p. 1887-1902
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