Waiting in a queue with stragers and acquaintances : an integrative model of customer-to-customer interactions effect on waiting time evaluation
Haithem Zourrig; Jean-Charles Chebat
| Year of publication: |
2009
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|---|---|
| Authors: | Zourrig, Haithem ; Chebat, Jean-Charles |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 24739625. - Vol. 1.2009, 2, p. 145-159
|
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009890247