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Wants chain analysis : analysis and design methods of social systems taking into consideration the diversity of people's needs

Takashi Maeno, Seiko Shirasaka, and Toshiyuki Yasui
Year of publication:
[2016]
Authors: Maeno, Takashi ; Shirasaka, Seiko ; Yasui, Toshiyuki
Published in:
Global perspectives on service science: Japan. - New York, NY : Springer, ISBN 1-4939-3592-5. - 2016, p. 91-106
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