We need a hero! : toward a validation of the healthy and resilient organization (HERO) Model
Marisa Salanova, Susana Llorens, Eva Cifre, and Isabel M. Martínez
| Year of publication: |
2012
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|---|---|
| Authors: | Salanova, Marisa ; Llorens, Susana ; Cifre, Eva ; Martínez, Isabel M. |
| Published in: |
Group & organization management : an international journal. - Thousand Oaks : SAGE Publications, ISSN 1059-6011, ZDB-ID 1109527-1. - Vol. 37.2012, 6, p. 785-822
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| Subject: | Gesundheitswesen | Health care system | Arbeitsgruppe | Team | Kundenzufriedenheit | Customer satisfaction | Bewertung | Evaluation |