Web-enabled integration of the voice-of-customer for continuous improvement and product development
| Year of publication: |
2006
|
|---|---|
| Authors: | Gunasekaran, N. ; Arunachalam, V. P. ; Selva Kumar, A. Vinu |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 21864925. - Vol. 2.2006, 1, p. 78-94
|