WEB OPERATIONS MANAGEMENT: A WEB-BASED DECISION SUPPORT SYSTEMS FOR CONCRET TRANSPORTATION IN INDUSTRIAL ARE OF THE SMART CITY

On-line transport and communication activities make up for a significant part of total activities cost that are undertaken inside a Smart City. This is why, lately, a series of research activities have been developed with remarkable results, dedicated to methods and techniques for planning transport inside smart cities. These methods are based on multicriterial mathematical models and web collaborative systems that have the reduction of the costs stated above as primary objective. Decision Support System with WEB support (Web-based DSS) offer managers (from all levels: strategic, tactical, operational and real-time) access to these planning techniques and methods via the Internet through web browsers. This article presents an operational planning solution that offers a Web-based DSS as support to managers from the operational and real-time levels. These managers work with the DSS to plan transport of concrete and construction materials in an industrial construction area from a smart city. This type of DSS is used for both operational planning (days and work shifts) for cement transport and for accounting issues, tracking work results and supply of useful information in real-time to managers from all level. The software is open-source and can be utilized / adapted to transport planning inside industrial areas of smart cities.