Website satisfaction, trust, and loyalty : the moderating role of reputation
Year of publication: |
2011
|
---|---|
Authors: | Angriawan, Arifin ; Feldman, Lori ; Phongkusolchit, Kiattisak ; Ang, Tyson |
Published in: |
Journal of business and economic perspectives. - Martin, Tenn. : [Verlag nicht ermittelbar], ISSN 1528-5014, ZDB-ID 1179812-9. - Vol. 37.2011, 2, p. 61-68
|
Subject: | Electronic Commerce | E-commerce | Website | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Firmenimage | Corporate reputation | USA | United States |
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