WeChat gamification : mobile payment impact on word of mouth and customer loyalty
Year of publication: |
2025
|
---|---|
Authors: | Butt, Asad Hassan ; Ahmad, Hassan ; Muzaffar, Asif ; Irshad, Waseem ; Mumtaz, Muhammad Usman ; Zubair Ahmad Khan, Talha |
Published in: |
Spanish journal of marketing. - Bingley : Emerald, ISSN 2444-9709, ZDB-ID 2924966-1. - Vol. 29.2025, 1, p. 95-113
|
Subject: | Disfrute | Enjoyment | Gamification | Generation | Intimacy | Mobile payment | Playfulness | Elektronisches Zahlungsmittel | Electronic payment | Virales Marketing | Viral marketing | Mobile Business | Mobile business | Computerspiel | Video game | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Mobilkommunikation | Mobile communications | Mobiltelefon | Mobile phone | Kundenbindung | Customer retention |
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