What determines an engaging website?: An empirical study of website characteristics and operational performance
| Year of publication: |
2011
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|---|---|
| Authors: | Lee, Sang-Myung ; Ungson, Gerardo R. ; Russo, Michael V. |
| Published in: |
The journal of high technology management research. - Amsterdam [u.a.] : Elsevier, ISSN 1047-8310, ZDB-ID 10410806. - Vol. 22.2011, 1, p. 67-80
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