What drives customers’ participation behaviour? : unveiling the drivers of affective satisfaction and its impacts in the restaurant industry
Gamal S.A. Khalifa, Abdallah M. Elshaer, Kashif Hussain, Ahmed K. Elnagar
| Year of publication: |
2025
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|---|---|
| Authors: | Khalifa, Gamal S.A. ; Elshaer, Abdallah M. ; Kashif Hussain ; Elnagar, Ahmed K. |
| Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 8.2025, 2, p. 612-636
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| Subject: | Affective satisfaction | Customer participation behaviour | Food hygiene | Perceived value | Physical appearance | Restaurants | Standardization | Gastronomie | Restaurant industry | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Arbeitszufriedenheit | Job satisfaction | Emotion |
Online Resource