What drives tourists' continuance intention to use ChatGPT for travel services? : a stimulus-organism-response perspective
Year of publication: |
2024
|
---|---|
Authors: | Pham Hong Chuong ; Duong Cong Doanh ; Giang Khanh Huyen Nguyen |
Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 78.2024, Art.-No. 103758, p. 1-13
|
Subject: | Anthropomorphism | ChatGPT | Continuance usage intention | Satisfaction | Stimulus-organism-response model | Urlaubsverhalten | Holiday behaviour | Kundenzufriedenheit | Customer satisfaction | Innovationsakzeptanz | Innovation adoption |
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