What factors determine e-satisfaction and consumer spending in e-commerce retailing?
Year of publication: |
November 2017
|
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Authors: | Nisar, Tahir M. ; Prabhakar, Guru |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 39.2017, p. 135-144
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Subject: | E-satisfaction | Online shopping environment | American based e-commerce retailers | Purchase expenditures | Impact | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Privater Konsum | Private consumption | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing |
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