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Understanding commitment : relations between major commitment, satisfaction, involvement, fit, university commitment, and intention to quit
Womack, Anna, (2018)
Influence of front-desk staff service quality on students’ affective commitment, trust, and Word-of-Mouth in higher education
Muhammad Asif Qureshi, (2022)
Social media based relationship marketing
Shaik, Najmuddin, (2012)
The process of customer engagement : a conceptual framework
Bowden, Jana, (2009)
Customer engagement : a framework for assessing customer-based-brand relationships ; the case of the restaurant industry
Negative customer engagement behaviour in a service context
Diem Khac Xuan Do, (2025)