When does breach not lead to violation? : a dual perspective of psychological contract in hotels in times of crisis
Xiaoyi Wu, Lan Lin, Jie Wang
| Year of publication: |
2021
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|---|---|
| Authors: | Wu, Xiaoyi ; Lin, Lan ; Wang, Jie |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 95.2021, p. 1-11
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| Subject: | COVID-19 pandemic crisis | Dual perspective | Hotel | Psychological contract | Psychological contract breach | Implizite Kontrakte | Implicit contracts | Hotellerie | Hotel industry | Coronavirus | Arbeitsverhalten | Work behaviour | Krisenmanagement | Crisis management |