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Stuck in the Adoption Funnel: The Effect of Delays in the Adoption Process on Ultimate Adoption
Lambrecht, Anja, (2007)
Stuck in the Adoption Funnel: The Effect of Interruptions in the Adoption Process on Usage
Lambrecht, Anja, (2011)
Paying with Money or Effort: Pricing When Customers Anticipate Hassle
Lambrecht, Anja, (2012)