Why consumer animosity reduces product quality perceptions : the role of extreme emotions in international crises
Year of publication: |
2019
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Authors: | Antonetti, Paolo ; Manika, Danae ; Katsikeas, Constantine S. |
Published in: |
International business review : the official journal of the European International Business Academy. - Amsterdam [u.a.] : Elsevier, ISSN 0969-5931, ZDB-ID 1164338-9. - Vol. 28.2019, 4, p. 739-753
|
Subject: | Consumer animosity | Consumer emotion | International crisis | Fear | Anger | Contempt | Disgust | Emotion | Konsumentenverhalten | Consumer behaviour | Produktqualität | Product quality | Herkunftsbezeichnung | Designation of origin | Wahrnehmung | Perception | Wirtschaftskrise | Economic crisis |
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