Why do people avoid and postpone the use of voice assistants for transactional purposes? : a perspective from decision avoidance theory
Year of publication: |
2022
|
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Authors: | Malodia, Suresh ; Kaur, Puneet ; Ractham, Peter ; Sakashita, Mototaka ; Dhir, Amandeep |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 146.2022, p. 605-618
|
Subject: | Artificial intelligence | Cognitive biases | Decision avoidance theory | Inertia | Nudging | Procrastination | Rejection | Voice assistants | Künstliche Intelligenz | Kognition | Cognition | Verhaltensökonomik | Behavioral economics | Entscheidung | Decision | Theorie | Theory |
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