Why do we prefer humans to artificial intelligence in telemarketing? : a mind perception explanation
Sixian Li, Alessandro M. Peluso, Jinyun Duan
| Year of publication: |
2023
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|---|---|
| Authors: | Li, Sixian ; Peluso, Alessandro M. ; Duan, Jinyun |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 70.2023, p. 1-9
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| Subject: | Artificial intelligence | Telemarketing | Empathy | Mind perception | Anthropomorphism | Künstliche Intelligenz | Wahrnehmung | Perception | Kognition | Cognition | Emotion | Intelligenz | Intelligence | Experiment |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2022.103139 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014235381