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Conflict resolution : mediation tools for everyday worklife
Dana, Daniel, (2001)
Working with difficult people
Solomon, Muriel, (2002)
IRS managing conflict in the workplace
Falconer, Heather, (2004)
Know what you don't know : how great leaders prevent problems before they happen
Roberto, Michael A., (2009)
Lessons from Everest : the interaction of cognitive bias, psychological safety, and system complexity
Roberto, Michael A., (2003)
The changing structure of the global wine industry