Why is quality improving continuously? An integrated perspective of institution theory and the resource-based view of the firm
| Year of publication: |
2009
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| Authors: | Lai, Kuei-Kuei ; Liu, Tzu-Hsin ; Kao, Fang-Chen |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 20.2009, 10, p. 1111-1122
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