Why quality management programs fail: A strategic and operations management perspective
| Year of publication: |
2009
|
|---|---|
| Authors: | Asif, Muhammad ; Bruijn, Erik Joost de ; Douglas, Alex ; Fisscher, Olaf A.M. |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 26.2009, 8, p. 778-794
|