Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
Raffaele Filieri, Salma Alguezaui, Fraser McLeay
| Year of publication: |
2015
|
|---|---|
| Authors: | Filieri, Raffaele ; Alguezaui, Salma ; McLeay, Fraser |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 51.2015, p. 174-185
|
| Subject: | Electronic word of mouth | Online trust | Website quality | Information quality | Customer satisfaction | Consumer-generated media | Recommendation adoption | Word of mouth | Virales Marketing | Viral marketing | Vertrauen | Confidence | Kundenzufriedenheit | Social Web | Social web | Website | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2015.05.007 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011414943