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accessRights:"restricted"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Airline"
~subject:"Flughafen"
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Airline
Flughafen
Air transport
6
Dienstleistungsqualität
6
Luftverkehr
6
Service quality
6
Customer satisfaction
4
Fluggesellschaft
4
Kundenzufriedenheit
4
Consumer behaviour
3
Konsumentenverhalten
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Air passenger transport
2
Airline service
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Customer service
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Dienstleistungssektor
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Kundenservice
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Passagierluftverkehr
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Satisfaction
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Service industry
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Air passenger services
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Air transport policy
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Air transportation
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Air traveler
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Airline services
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Airport
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Airport services quality
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Auxiliary service
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Beziehungsmarketing
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Big Data
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Big data
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Brand image
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Brand management
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Customer segmentation
1
Customer value
1
Data Mining
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Data mining
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Dienstleistung
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Dienstleistungsmarketing
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Park, Eunil
2
Bae, Kunwoo
1
Chae, Junjae
1
Chen, Yanhong
1
Choi, Dongho
1
Dequan, Zheng
1
Hong, Seock-Jin
1
Jang, Yeonju
1
Jeong, Nam Jeong
1
Kamarulzaman, Yusniza
1
Kim, Jina
1
Li, Bin
1
Liu, Luning
1
Mohd-Any, Amrul Asraf
1
Pobil, Angel Pasqual del
1
Sarker, Moniruzzaman
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Journal of retailing and consumer services
Journal of air transport management
295
Transportation research / E : an international journal
43
Journal of revenue and pricing management
40
Research in transportation economics
27
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
24
Economics of transportation : the official journal of the International Transportation Economics Association
23
International journal of industrial organization
18
European journal of operational research : EJOR
13
Journal of travel and tourism marketing
13
Review of industrial organization : RIO
10
Corporate Governance, Sustainability, and Information Systems in the Aviation Sector, Volume I
9
Tourism management : research, policies, practice
9
Omega : the international journal of management science
8
Tourism economics : the business and finance of tourism and recreation
8
Computers & operations research : and their applications to problems of world concern ; an international journal
7
Networks and spatial economics : a journal of infrastructure modeling and computation
6
Springer eBook Collection
6
Advances in airline economics
5
Applied economics letters
5
International journal of transport economics : IJTE
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
SpringerLink / Bücher
5
Tourism management perspectives : TMP
5
Current Issues in Public Utilities and Public Policy : Empirical Studies Focusing on Japan
3
International journal of global business and competitiveness : a journal of Global Institute of Flexible Systems Management
3
International journal of hospitality management
3
International journal of revenue management : IJRM
3
Journal of economic behavior & organization : JEBO
3
Journal of the Operational Research Society
3
Journal of transport economics & policy : JTEP
3
Management for Professionals
3
Production and operations management : the flagship research journal of the Production and Operations Management Society
3
Quality management journal : QMJ
3
Routledge studies in the modern world economy
3
Technological forecasting & social change : an international journal
3
Transportation science
3
Working paper / National Bureau of Economic Research, Inc.
3
Applied economics
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1
Estimating travellers' value when purchasing auxiliary services in the airline industry based on the RFM model
Chen, Yanhong
;
Liu, Luning
;
Dequan, Zheng
;
Li, Bin
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014364543
Saved in:
2
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
3
Exploring different airport users' service quality satisfaction between service providers and air travelers
Hong, Seock-Jin
;
Choi, Dongho
;
Chae, Junjae
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132249
Saved in:
4
The role of satisfaction on customer reuse to airline services : an application of Big Data approaches
Park, Eunil
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 370-374
Persistent link: https://www.econbiz.de/10011995650
Saved in:
5
Determinants of customer satisfaction with airline services : an analysis of customer feedback big data
Park, Eunil
;
Jang, Yeonju
;
Kim, Jina
;
Jeong, Nam Jeong
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 186-190
Persistent link: https://www.econbiz.de/10012115080
Saved in:
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