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accessRights:"restricted"
~subject:"Arbeitszufriedenheit"
~subject:"B-to-B-Marketing"
~subject:"Kundenzufriedenheit"
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Arbeitszufriedenheit
B-to-B-Marketing
Kundenzufriedenheit
Salespeople
937
Verkaufspersonal
937
Verkauf
442
Selling
441
Beziehungsmarketing
270
Relationship marketing
270
Business-to-business marketing
147
Consumer behaviour
137
Konsumentenverhalten
137
Sales
102
Lieferantenmanagement
96
Supplier relationship management
96
Arbeitsleistung
87
Job performance
87
Job satisfaction
81
Customer satisfaction
73
Arbeitsverhalten
72
Einzelhandel
72
Retail trade
72
Work behaviour
72
Leistungsmotivation
69
Work motivation
69
Emotion
68
Sales performance
68
Dienstleistungsqualität
63
Service quality
63
Customer service
55
Kundenservice
55
Absatz
53
Führungsstil
52
Leadership style
52
Theorie
50
Theory
50
Performance measurement
49
Performance-Messung
49
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47
Work stress
47
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251
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3
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3
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257
German
4
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Agnihotri, Raj
10
Itani, Omar S.
10
Rangarajan, Deva
10
Rutherford, Brian N.
7
Johnson, Jeff S.
6
Chaker, Nawar N.
5
Friend, Scott B.
5
Jaramillo, Fernando
5
Schmitz, Christian
5
Svensson, Göran
5
Alavi, Sascha
4
Bush, Alan J.
4
Dingus, Rebecca
4
Hartmann, Nathaniel N.
4
Hochstein, Bryan
4
Kalra, Ashish
4
Krush, Michael T.
4
Lussier, Bruno
4
Maggioni, Isabella
4
Matthews, Lucy M.
4
Otero-Neira, Carmen
4
Rodríguez, Rocío
4
Terho, Harri
4
Babakus, Emin
3
Boles, James Sanders
3
Corsaro, Daniela
3
Edmondson, Diane R.
3
Good, Megan C.
3
Habel, Johannes
3
Høgevold, Nils
3
Høgevold, Nils M.
3
Paesbrugghe, Bert
3
Pullins, Ellen
3
Schwepker, Charles H. <Jr.>
3
Sharma, Arun
3
Wieseke, Jan
3
Zablah, Alex R.
3
Ahmad, Bilal
2
Akhtar, Nadeem
2
Allison, Lee
2
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Industrial marketing management : the international journal for industrial and high-tech firms
45
Journal of business research : JBR
24
The journal of business & industrial marketing
18
Journal of business-to-business marketing
15
Journal of personal selling & sales management
13
The journal of personal selling & sales management : JPSSM
10
Journal of the Academy of Marketing Science
7
Journal of marketing
6
Journal of retailing
6
Journal of retailing and consumer services
6
International journal of hospitality management
5
Asia Pacific journal of marketing and logistics
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of service research
4
Australasian marketing journal
3
European journal of marketing
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of hospitality marketing & management
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
SpringerLink / Bücher
3
Business Guides on the Go
2
Business horizons
2
European journal of marketing : EJM
2
International journal of logistics : research and applications
2
Journal of Asia Business Studies
2
Journal of business ethics : JOBE
2
Journal of marketing theory and practice
2
Journal of marketing theory and practice : JMTP
2
Journal of service research : JSR
2
Journal of service theory and practice
2
Journal of strategic marketing
2
Manthan : journal of commerce and management
2
Psychology & marketing
2
Academia : revista Latinoamericana de administración
1
Advances in business strategy and competitive advantage (ABSCA) book series
1
Applied Marketing Science / Angewandte Marketingforschung
1
Asia-Pacific journal of business administration
1
Beiträge zur empirischen Marketing- und Vertriebsforschung
1
Brand the Future : systematische Markenentwicklung im B2B
1
Contemporary issues in business economics and finance
1
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ECONIS (ZBW)
261
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1
Stages of the international industrial sales process
Rutherford, Brian N.
;
Matthews, Ryan L.
- In:
The journal of business & industrial marketing
39
(
2024
)
1
,
pp. 1-13
Persistent link: https://www.econbiz.de/10014472699
Saved in:
2
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
3
Salespeople's sales performance skills in B2B of services firms : a cross-industrial study
Høgevold, Nils
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
European business review
36
(
2024
)
2
,
pp. 201-224
Persistent link: https://www.econbiz.de/10014513321
Saved in:
4
Automating the B2B salesperson pricing decisions : a human-machine hybrid approach
Karlinsky-Shichor, Yael
;
Netzer, Oded
- In:
Marketing science
43
(
2024
)
1
,
pp. 138-157
Persistent link: https://www.econbiz.de/10014470128
Saved in:
5
To be or not to be : a review of the (un)ethical salespeople literature
Anand, Amitabh
;
Bowen, Melanie
;
Rangarajan, Deva
- In:
The journal of business & industrial marketing
38
(
2023
)
9
,
pp. 1837-1851
Persistent link: https://www.econbiz.de/10014333358
Saved in:
6
How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
Saved in:
7
Proactive personalities, trait competitiveness and well-being among retail employees : job burnout as a mediator
Mastura Ab. Wahab
;
Blackman, Deborah
- In:
Journal of Asia Business Studies
17
(
2023
)
1
,
pp. 185-202
Persistent link: https://www.econbiz.de/10014335368
Saved in:
8
The interaction effects of adhocracy culture, work experience on information acquisition and job performance of bank salespeople
Muhammad Iskandar Hamzah
;
Abdul Kadir Othman
;
Amily Fikry
; …
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 544-557
Persistent link: https://www.econbiz.de/10014336238
Saved in:
9
Frontline employee expectations on working with physical robots in retailing
Willems, Kim
;
Verhulst, Nanouk
;
Gauquier, Laurens de
; …
- In:
Journal of service management
34
(
2023
)
3
,
pp. 467-492
Persistent link: https://www.econbiz.de/10014338164
Saved in:
10
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
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