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accessRights:"restricted"
~subject:"Beziehungsmarketing"
~subject:"Einzelhandel"
~subject:"Tourismuswirtschaft"
~type_genre:"Aufsatz im Buch"
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Customer retention
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Almeida Santana, Arminda
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Holland, Heinrich
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Isaías, Pedro
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Advances in consulting research : recent findings and practical cases
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Dialogmarketing Perspektiven 2018/2019 : Tagungsband 13. wissenschaftlicher interdisziplinärer Kongress für Dialogmarketing
1
E-retailing challenges and opportunities in the global marketplace
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Geopolitics and strategic management in the global economy
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Handbook of research on tacit knowledge management for organizational success
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Handbook of research on technology applications for effective customer engagement
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Predicting trends and building strategies for consumer engagement in retail environments
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Start-up enterprises and contemporary innovation strategies in the global marketplace
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Connecting the dots between e-CRM and customer loyalty : mediating role of perceived value and customer support
Turulja, Lejla
;
Činjarević, Merima
- In:
Handbook of research on technology applications for …
,
(pp. 123-140)
.
2021
Persistent link: https://www.econbiz.de/10012307778
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2
Quality strategies for customer loyalty in an e-service environment : a case of m-banking customers
Vasudeva, Savdeep
- In:
Strategies and tools for managing connected consumers
,
(pp. 46-69)
.
2020
Persistent link: https://www.econbiz.de/10012106733
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3
Retail customer engagement : a systematic mapping study
Moretta Tartaglione, Andrea
;
Granata, Giuseppe
- In:
Predicting trends and building strategies for consumer …
,
(pp. 1-26)
.
2019
Persistent link: https://www.econbiz.de/10012023198
Saved in:
4
Connected Cars als Instrument des Customer Relationship Managements
Holland, Heinrich
- In:
Dialogmarketing Perspektiven 2018/2019 : Tagungsband …
,
(pp. 67-92)
.
2019
Persistent link: https://www.econbiz.de/10011999956
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5
The practicable aspect of the Omni-channel retailing strategy and its impact on customer loyalty
Christoforou, Tandy
;
Melanthiou, Yioula
- In:
The synergy of business theory and practice : advancing …
,
(pp. 239-260)
.
2019
Persistent link: https://www.econbiz.de/10012105754
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6
The development of interpersonal trust between the consultant and client in the course of the consulting process
Mauerer, Christian
- In:
Advances in consulting research : recent findings and …
,
(pp. 273-298)
.
2019
Persistent link: https://www.econbiz.de/10011928516
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7
Digital marketing : relationship between real Madrid's actions and brand promotion and customer loyalty
Mota, Cesar Silvério Pereira da
;
Isaías, Pedro
- In:
User innovation and the entrepreneurship phenomenon in …
,
(pp. 28-49)
.
2018
Persistent link: https://www.econbiz.de/10011761709
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8
Factors affecting customer loyalty in NCR : an analysis
Parhi, Arpit Kumar
;
Misra, Pooja
- In:
Start-up enterprises and contemporary innovation …
,
(pp. 265-275)
.
2018
Persistent link: https://www.econbiz.de/10011764788
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9
Cooperation and competition among regions : the umbrella brand as a tool for tourism competitiveness
Almeida Santana, Arminda
;
Moreno Gil, Sergio
- In:
Geopolitics and strategic management in the global economy
,
(pp. 315-336)
.
2018
Persistent link: https://www.econbiz.de/10011717649
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10
The tacit knowledge through the customer experience : conceptualization, externalization methods, and use application to Tunisian Thalassotherapy centers
Jaziri-Bouagina, Dhouha
- In:
Handbook of research on tacit knowledge management for …
,
(pp. 1-29)
.
2017
Persistent link: https://www.econbiz.de/10011670112
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