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accessRights:"restricted"
~subject:"Kundenzufriedenheit"
~subject:"Mobiltelefon"
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Kundenzufriedenheit
Mobiltelefon
Telecommunications industry
351
Telekommunikationssektor
351
Telecommunications
145
Telekommunikation
144
Mobile communications
73
Mobilkommunikation
73
Telecommunications policy
56
Telekommunikationspolitik
56
Consumer behaviour
48
Konsumentenverhalten
48
Beziehungsmarketing
45
Customer satisfaction
45
Relationship marketing
45
Dienstleistungsqualität
44
Service quality
44
Mobile phone
38
India
32
Indien
32
Internet
30
Competition
29
Wettbewerb
29
Access regulation
28
Netzregulierung
28
Innovation
26
Regulation
25
Regulierung
23
Digitale Dienste
21
Innovationsmanagement
21
Web-based service
21
Innovation management
20
Theorie
20
Theory
20
USA
20
Telecommunications network
19
Telekommunikationsnetz
19
United States
19
Strategisches Management
18
Dienstleistungssektor
17
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8
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6
Graue Literatur
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78
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Birch, Nancy J.
2
Culver, Jeffrey N.
2
Czajkowski, Mikołaj
2
Hörnig, Steffen
2
Izogo, Ernest Emeka
2
Quach, Sara
2
Sobolewski, Maciej
2
Thaichon, Paramaporn
2
Abd-Elrahman, Abd-Elrahman Hassanein
1
Abebe, Birhanu Beshah
1
Abu-Shanab, Emad Ahmed
1
Agariya, Arun Kumar
1
Agrawal, Anil Kumar
1
Ahasanul Haque
1
Ahmad, Suhel
1
Al-Busaidi, Kamla Ali
1
Al-Karaghouli, Wafi
1
Al-Manasrah, Excimirey
1
Al-Qatawneh, Manar
1
Al-Shourah, Abdullah Ahmed
1
Al-Weshah, Ghazi A.
1
Al-Zadjali, Mohamed
1
Alawamleh, Mohammad
1
Alemadi, Abdulla Nasser
1
Alhakimi, Wail
1
Alshurideh, Muhammad
1
Ammari, Nedra Bahri
1
Apostolos, Giovanis
1
Arshaad, Imran
1
Arun Kumar Tarofder
1
Arve, Malin
1
Ayios, Angela
1
Azam, S. M. Ferdous
1
Azhar, Sarwar M.
1
Babu, Mujahid Mohiuddin
1
Bakhit, Wael
1
Belabbes, Ikrame
1
Ben Salem, Anis
1
Bhandari, Namita
1
Bhutto, Niaz Ahmed
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IGI Global
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Springer International Publishing
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Telecommunications policy : the international journal of digital economy, data sciences and new media
5
Discussion paper / Centre for Economic Policy Research
4
Journal of retailing and consumer services
4
Information economics and policy : IEP
3
Journal of management research
3
Journal of regulatory economics
3
Journal of strategic marketing
3
Services marketing quarterly
3
Corporate reputation review : an international journal
1
Electronic commerce research
1
Global business review
1
Industrial and corporate change
1
Information systems management
1
International business review : the official journal of the European International Business Academy
1
International journal of Indian culture and business management : IJICBM
1
International journal of business and systems research : IJBSR
1
International journal of business excellence
1
International journal of business excellence : IJBEX
1
International journal of electronic customer relationship management : IJECRM
1
International journal of entrepreneurship and small business : IJESB
1
International journal of industrial organization
1
International journal of information systems and change management : IJISCM
1
International journal of information technology and management : IJITM
1
International journal of innovation and technology management
1
International journal of innovation management
1
International journal of learning and change : IJLC
1
International journal of management and network economics : IJMNE
1
International journal of managerial and financial accounting : IJMFA
1
International journal of process management and benchmarking : IJPMB
1
International journal of product development : IJPD
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of services and operations management : IJSOM
1
International journal of social economics
1
International journal of work innovation : IJWI
1
International tax and public finance
1
Inventi impact: retailing & consumer services
1
Journal of African business
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of international consumer marketing
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ECONIS (ZBW)
78
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1
The impact of mobile virtual network operators on the mobile telecommunications services market : the case of the Czech Republic
Čihák, Jakub
- In:
Telecommunications policy : the international journal …
47
(
2023
)
11
,
pp. 1-15
Persistent link: https://www.econbiz.de/10014478417
Saved in:
2
Telecommunications service quality, customer satisfaction and customer loyalty in pandemic times
Abd-Elrahman, Abd-Elrahman Hassanein
- In:
Management research review
46
(
2023
)
8
,
pp. 1112-1131
Persistent link: https://www.econbiz.de/10014315713
Saved in:
3
The learning organisation, service delivery quality and internal customer satisfaction in the mobile telecommunication industry
Opoku, Felix Kwame
;
Nyarku, Kwamena Minta
- In:
International journal of work innovation : IJWI
3
(
2022
)
2
,
pp. 130-150
Persistent link: https://www.econbiz.de/10014478561
Saved in:
4
Access price structure and entrant build-or-buy incentives in mobile markets
Arve, Malin
;
Foros, Øystein
;
Kind, Hans Jarle
- In:
Journal of regulatory economics
61
(
2022
)
1
,
pp. 67-87
Persistent link: https://www.econbiz.de/10012818001
Saved in:
5
What determines satisfaction with call centers? : the case of UK Telecom
Ribeiro, Hugo
;
Rodrigues, Ricardo Gouveia
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 404-424
Persistent link: https://www.econbiz.de/10013416988
Saved in:
6
Managing telecommunication customer satisfaction versus perception of service quality
Rahmoune, Mbarek
;
Ben Salem, Anis
;
Zainine, Mohamed Amine
- In:
International journal of entrepreneurship and small …
47
(
2022
)
2/3
,
pp. 239-253
Persistent link: https://www.econbiz.de/10013455514
Saved in:
7
The impact of telecommunication regulatory policy on mobile retail price in Sub-Saharan African countries
Mothobi, Onkokame
- In:
Information economics and policy : IEP
58
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013258658
Saved in:
8
Determinants of customer satisfaction in the Indian telecommunication industry : study in West Bengal and Assam Region in India
Roy, Nirmal Chandra
- In:
International journal of Indian culture and business …
27
(
2022
)
4
,
pp. 534-548
Persistent link: https://www.econbiz.de/10014316401
Saved in:
9
Understanding antecedents of consumer loyalty toward an emerging country's telecommunications companies
Henao Colorado, Laura Cristina
;
Tavera Mesías, Juan …
- In:
Journal of international consumer marketing
34
(
2022
)
3
,
pp. 270-297
Persistent link: https://www.econbiz.de/10013361416
Saved in:
10
Taxing telecommunications in developing countries
Matheson, Thornton
;
Petit, Patrick
- In:
International tax and public finance
28
(
2021
)
1
,
pp. 248-280
Persistent link: https://www.econbiz.de/10012428358
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