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isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey"
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Customer analysis
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Kundenanalyse
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Beziehungsmarketing
3
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Asia Pacific journal of marketing and logistics
Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
SpringerLink / Bücher
20
Kundenkenntnis im Handel : Ausprägungen, Herkunft und Wirkungen
8
The service industries journal
7
The international review of retail, distribution and consumer research
6
Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
5
Fixed revenue accounting : a new management accounting framework
5
Jahrbuch der Absatz- und Verbrauchsforschung
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Journal of business research : JBR
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Springer eBook Collection
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Die Bank
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Journal of retailing and consumer services
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Journal of targeting, measurement and analysis for marketing
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Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
4
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
4
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
4
essentials
4
E-marketing ; Vol. 1
3
Europäische Hochschulschriften / 5
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Fuzzy methods for customer relationship management and marketing : applications and classifications
3
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Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
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Harvard-Business-Manager : das Wissen der Besten
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of electronic customer relationship management : IJECRM
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International journal of market research : JMRS ; the journal of the Market Research Society
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Journal of business economics : JBE
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Journal of retailing
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Journal of the Academy of Marketing Science
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Marketing letters : a journal of research in marketing
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Regensburger Diskussionsbeiträge zur Wirtschaftswissenschaft
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Research
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Springer eBook Collection / Business and Economics
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Trends im Firmenkundengeschäft in Kreditinstituten
3
Wissen, Vernetzung, Virtualisierung : liber amicorum zum 65. Geburtstag von Udo Winand
3
Advanced technologies management for retailing : frameworks and cases
2
Auditing : a journal of practice & theory
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ECONIS (ZBW)
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Customer preferences of multichannel operations in the context of omnichannel world
Öztek, M. Yaman
;
Çengel, Özgür
- In:
Managing customer experiences in an omnichannel world : …
,
(pp. 43-54)
.
2021
Persistent link: https://www.econbiz.de/10012492086
Saved in:
2
Consumer behavior in omnichannel retailing
Özbük, Meltem Yetkin
;
Ünal, Duygu Aydın
;
Oktay, Büşra
- In:
Managing customer experiences in an omnichannel world : …
,
(pp. 75-95)
.
2021
Persistent link: https://www.econbiz.de/10012492210
Saved in:
3
Customer experience management in omnichannel retailing
Çakiroğlu, K. Ilgın
;
Çengel, Özgür
- In:
Managing customer experiences in an omnichannel world : …
,
(pp. 97-113)
.
2021
Persistent link: https://www.econbiz.de/10012492289
Saved in:
4
Understanding the relationship between service convenience and customer satisfaction in home delivery by Kano model
Chen, Mu-Chen
;
Chang, Kuo-chien
;
Hsu, Chia-lin
;
Yang, …
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
3
,
pp. 386-410
Persistent link: https://www.econbiz.de/10009269504
Saved in:
5
Relationship between the personal values and shopping orientation of Chinese consumers
Tai, Susan H. C.
- In:
Asia Pacific journal of marketing and logistics
20
(
2008
)
4
,
pp. 381-395
Persistent link: https://www.econbiz.de/10003781674
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