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isPartOf:"Auditing : a journal of practice & theory"
~isPartOf:"The service industries journal"
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Search: subject_exact:"Qualität von Dienstleistungen"
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Dienstleistungsqualität
463
Service quality
463
Financial audit
170
Wirtschaftsprüfung
170
Customer satisfaction
101
Kundenzufriedenheit
101
Beziehungsmarketing
79
Relationship marketing
79
audit quality
73
Consumer behaviour
62
Konsumentenverhalten
62
Fee (Remuneration)
44
Honorar
44
Dienstleistungssektor
32
Quality management
32
Qualitätsmanagement
32
Service industry
32
audit fees
27
Taiwan
26
Financial statement audit
24
Jahresabschlussprüfung
24
Internal control
23
Internes Kontrollsystem
23
Performance measurement
22
Performance-Messung
22
USA
19
United States
19
Customer service
17
Kundenservice
17
Spain
17
Spanien
17
Beschwerdemanagement
16
Complaint management
16
service quality
16
Accounting policy
15
Bilanzpolitik
15
Hotel industry
15
Hotellerie
15
Dienstleistung
14
Gesundheitsversorgung
14
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192
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456
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7
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463
Aufsatz in Zeitschrift
463
Collection of articles of several authors
7
Sammelwerk
7
Case study
5
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5
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English
463
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Hoitash, Rani
5
Kim, Jeong-bon
5
Knechel, W. Robert
5
Abbott, Lawrence J.
4
Guo, Peng
4
Hoitash, Udi
4
Reffett, Andrew
4
Zang, Yoonseok
4
Bedard, Jean C.
3
Brown, J. Owen
3
Choi, Jong-hag
3
Eshleman, John Daniel
3
Gul, Ferdinand A.
3
Hatfield, Richard C.
3
Kandampully, Jay
3
Lim, Chee Yeow
3
Lin, Wen-bao
3
Monroe, Gary S.
3
Newton, Nathan J.
3
Paterson, Jeffrey S.
3
Peters, Gary F.
3
Sharma, Divesh S.
3
Wang, Dechun
3
Zhao, Yuping
3
Alves, Helena
2
Andiola, Lindsay M.
2
Asthana, Sharad C.
2
Blay, Allen D.
2
Boone, Jeffery P.
2
Brandon, Duane M.
2
Bryson, John R.
2
Cahan, Steven F.
2
Cameran, Mara
2
Chang, Hong-Sheng
2
Chang, Hsihui
2
Chao, Pei
2
Cunha, Miguel Pina e
2
Daugherty, Brian E.
2
Dickins, Denise
2
Downey, Denise Hanes
2
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Published in...
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Auditing : a journal of practice & theory
The service industries journal
International journal of hospitality management
402
Journal of retailing and consumer services
331
Journal of business research : JBR
240
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
140
Journal of air transport management
136
Journal of hospitality marketing & management
136
The TQM journal : the international review of organizational improvement
124
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
115
International journal of quality & reliability management
112
International journal of quality and service sciences
109
Service business
107
International journal of productivity and quality management : IJPQM
104
Journal of service research : JSR
103
International journal of services and operations management
102
Health care management review : HCM review
101
Cogent business & management
100
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Total quality management & business excellence
90
Quality management journal : QMJ
89
Discussion paper series / IZA
88
Economics of education review
79
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
Journal of health economics
73
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
The international journal of bank marketing : IJBM
58
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ECONIS (ZBW)
463
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51
The effects of profit-sharing plans, client Importance, and reinforcement sensitivity on audit quality
Brenk, Herman van
;
Majoor, Barbara
;
Wright, Arnold
- In:
Auditing : a journal of practice & theory
40
(
2021
)
1
,
pp. 107-131
Persistent link: https://www.econbiz.de/10012516960
Saved in:
52
Investor sentiment and audit opinion shopping
Amin, Keval
;
Eshleman, Dan
;
Guo, Peng
- In:
Auditing : a journal of practice & theory
40
(
2021
)
3
,
pp. 1-26
Persistent link: https://www.econbiz.de/10012625751
Saved in:
53
Diversity of signing auditors and audit quality
He, Chang
;
Li, Chao Kevin
;
Monroe, Gary S.
;
Si, Yi
- In:
Auditing : a journal of practice & theory
40
(
2021
)
3
,
pp. 27-52
Persistent link: https://www.econbiz.de/10012625783
Saved in:
54
Auditor responses to and prevention of non-income-increasing misreporting : evidence from audit fees and restatements
Pittman, Jeffrey A.
;
Zhao, Yuping
- In:
Auditing : a journal of practice & theory
40
(
2021
)
3
,
pp. 126-153
Persistent link: https://www.econbiz.de/10012626068
Saved in:
55
The joint effects of partner rotation and PCAOB inspections on audit effort
Winn, Amanda M.
- In:
Auditing : a journal of practice & theory
40
(
2021
)
3
,
pp. 154-174
Persistent link: https://www.econbiz.de/10012626069
Saved in:
56
Does mandatory IFRS adoption affect audit hours and the effectiveness to constrain earnings management? : evidence from Italy
Azzali, Stefano
;
Mazza, Tatiana
;
Reichelt, Kenneth J.
; …
- In:
Auditing : a journal of practice & theory
40
(
2021
)
4
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012698707
Saved in:
57
Relational bonds, customer engagement, and service quality
Chang, Chia-Wen
;
Huang, Heng-Chiang
;
Wang, Shih-Ju
;
Lee, Han
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 330-354
Persistent link: https://www.econbiz.de/10012498577
Saved in:
58
Self-service technology adoption by air passengers : a case study of fast air travel services in Taiwan
Lien, Che-Hui
;
Hsu, Maxwell K.
;
Shang, Jing-Zhi
;
Wang, …
- In:
The service industries journal
41
(
2021
)
9/10
,
pp. 671-695
Persistent link: https://www.econbiz.de/10012586856
Saved in:
59
Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol
;
Kim, Jiyoung
;
Min, Jihye
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
Saved in:
60
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
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