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isPartOf:"Beiträge zur Controlling-Forschung"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Customer satisfaction"
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Beiträge zur Controlling-Forschung
Journal of retailing and consumer services
International journal of hospitality management
9
International journal of contemporary hospitality management
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International journal of services and operations management
5
Journal of service research : JSR
4
Service Value als Werttreiber : Konzepte, Messung und Steuerung
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International journal of services, economics and management
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Journal of service theory and practice : JSTP
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Management decision : MD
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Tourism management : research, policies, practice
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Fokus Dienstleistungsmarketing
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Global cases on hospitality industry
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Harvard business review : HBR
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Managing service quality : MSQ ; an international journal
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SpringerLink / Bücher
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The journal of services marketing
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Baltic Journal of Economic Studies
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Basler Schriften zum Marketing
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Business process management journal
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Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen
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European journal of marketing
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Faculty & research / Insead : working paper series
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
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Gabler Research
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Globalisierung und Wirtschaftswachstum mittelständischer Unternehmungen : XV. Betriebswirtschaftliche Tage zu Schwerin ; 27. und 28. Oktober 2005, Crowne Plaza Hotel Schwerin
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Human systems management : HSM
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Industrial marketing management : the international journal for industrial and high-tech firms
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Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
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International journal of business and economics
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International journal of business and globalisation : IJBG
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International journal of business environment : IJBE
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International journal of business innovation and research
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International journal of entrepreneurship and innovation management
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International journal of financial services management : IJFSM
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International journal of innovation management
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International journal of internet and enterprise management : IJIEM
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International journal of management practice : IJMP
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International journal of managerial and financial accounting
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Understanding organization-customer links in a service setting in Russia
Ashill, Nick
;
Abuelsamen, Amjad
;
Gibbs, Tanya
;
Semaan, …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209699
Saved in:
2
Consumer responses to service situations : tests for main and interaction effects
Watson, Stevie
- In:
Journal of retailing and consumer services
19
(
2012
)
3
,
pp. 287-296
Persistent link: https://www.econbiz.de/10009541359
Saved in:
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