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isPartOf:"Business process management journal"
~isPartOf:"International journal of services and operations management : IJSOM"
~type_genre:"Aufsatz in Zeitschrift"
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Quality management
88
Qualitätsmanagement
88
Business process management
29
Prozessmanagement
29
Dienstleistungsqualität
18
Service quality
18
Organisatorischer Wandel
16
Organizational change
16
Lean Production
15
Lean production
15
Lean Management
13
Lean management
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10
Kundenzufriedenheit
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Gesundheitsversorgung
7
Health care
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TQM
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total quality management
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Employee suggestion system
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Performance measurement
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Process improvement
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QFD
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86
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Aufsatz in Zeitschrift
Article in journal
88
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13
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13
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3
Fallstudie
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English
88
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Antony, Jiju
2
Bandara, Wasana
2
Camgöz-Akdağ, Hatice
2
Carmignani, Gionata
2
Gupta, Pardeep
2
MD Fauzi Bin Ahmad
2
Reis, Augusto Da Cunha
2
Rosemann, Michael
2
Sami Abdullah Kadhim
2
Savage, Barbara M.
2
Abdallah, Ayman Bahjat
1
Abdul Halim Lim, Sarina
1
Abeygunasekera, Ahangama Withanage Janitha Chandimali
1
Agarwal, Rakesh
1
Al-Doori, Jamal Ahmed
1
AlShareef, Mohammed Abdullah
1
AlShathry, Omar
1
Albliwi, Saja Ahmed
1
Alfar, Nour A.
1
Alhaqbani, Abdullah
1
Alhyari, Salah
1
Alotaibi, Youseef
1
Alves, Angela Maria
1
Andronikidis, Andreas
1
Argiyantari, Berty
1
Arif, Seema
1
Assadej Vanichchinchai
1
Awasthi, Anjali
1
Azar, Amir
1
Badran, Mohga AbdElRahman
1
Bajaj, Nonika
1
Barafkandeh, Shayan
1
Basri, Mursyid Hasan
1
Baxter, Ryan J.
1
Blanco Rojo, Beatriz
1
Boiral, Olivier
1
Bolsinger, Manuel
1
Borchardt, Miriam
1
Boss, Scott R.
1
Carrera-Loba, Rodrigo
1
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Canadian Quality Congress <7., 2015, Edmonton, Alberta>
1
Published in...
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Business process management journal
International journal of services and operations management : IJSOM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
395
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
167
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
34
Management science : journal of the Institute for Operations Research and the Management Sciences
33
European research studies
31
International journal of business excellence : IJBEX
30
International journal of hospitality management
29
Production and operations management : an international journal of the Production and Operations Management Society
29
The service industries journal
29
International journal of business information systems : IJBIS
28
Journal of business research : JBR
27
Benchmarking : an international journal
26
International journal of product development : IJPD
26
International journal of project management : the journal of The International Project Management Association
26
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ECONIS (ZBW)
88
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11
The impact of total quality management by mediator's compliance and information technology on education performance in secondary schools Iraq
Sami Abdullah Kadhim
;
MD Fauzi Bin Ahmad
- In:
International journal of services and operations …
41
(
2022
)
1/2
,
pp. 82-101
Persistent link: https://www.econbiz.de/10013257440
Saved in:
12
Special issue on: operational excellence in services
Gurumurthy, Anand
(
ed.
);
Sarkar, Ashutosh
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013257458
Saved in:
13
How to increase access to kidney transplantation : the analysis of a Brazilian public hospital through operations management
De Vasconcelos Silva, Ana Carolina Pereira
;
Spiegel, Thaís
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 404-430
Persistent link: https://www.econbiz.de/10013257532
Saved in:
14
Implementation of kaizen a lean manufacturing tool in a surgical equipment manufacturing industry
Gupta, Shaman
;
Chandna, Pankaj
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 431-443
Persistent link: https://www.econbiz.de/10013257533
Saved in:
15
The effects of total quality management practices on sustainable performance : perspective from Malaysia
Kit-Yeng Sin
;
Muhammad Shahar Jusoh
;
Sim, Choon Ling
- In:
International journal of services and operations …
42
(
2022
)
1
,
pp. 1-31
Persistent link: https://www.econbiz.de/10013257561
Saved in:
16
Effect of customer satisfaction, costs, knowledge and awareness, infrastructure and service quality on e-commerce success
Saadat, Niloofar
;
Shadnoush, Nosratoollah
;
Nameghi, …
- In:
International journal of services and operations …
42
(
2022
)
1
,
pp. 32-51
Persistent link: https://www.econbiz.de/10013257562
Saved in:
17
Impact of implementing TPM-based tool cost management approach in Indian manufacturing industry
Gupta, Pardeep
;
Vardhan, Sachit
- In:
International journal of services and operations …
42
(
2022
)
2
,
pp. 229-245
Persistent link: https://www.econbiz.de/10013257583
Saved in:
18
A novel efficient control chart to monitor the mean vector and variance-covariance matrix using support vector machine and tuned kernel function
Azar, Amir
;
Raissi, Sadigh
- In:
International journal of services and operations …
43
(
2022
)
1
,
pp. 52-71
Persistent link: https://www.econbiz.de/10013552864
Saved in:
19
Effect of positive psychological capital on service quality management in higher education
Soliman, Amal Farouk
;
Badran, Mohga AbdElRahman
- In:
International journal of services and operations …
43
(
2022
)
2
,
pp. 169-187
Persistent link: https://www.econbiz.de/10013553283
Saved in:
20
The lean framework for supporting the pharmaceutical supply chain transformation
Argiyantari, Berty
;
Simatupang, Togar Mangihut
;
Basri, …
- In:
International journal of services and operations …
42
(
2022
)
4
,
pp. 454-479
Persistent link: https://www.econbiz.de/10013369213
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