//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
isPartOf:"Client centricity : relationship management in banking"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Gesundheitsversorgung"
~subject:"Kundenzufriedenheit"
~subject:"Marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer retention"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Gesundheitsversorgung
Kundenzufriedenheit
Marketing
Customer retention
8
Kundenbindung
7
Beziehungsmarketing
4
Consumer behaviour
4
Customer satisfaction
4
Konsumentenverhalten
4
Relationship marketing
4
Bank marketing
2
Bankmarketing
2
Customer loyalty
2
Dienstleistungsqualität
2
Service quality
2
Affective customer experience
1
Bank
1
Bibliometrics
1
Bibliometrie
1
Brand management
1
Content analysis
1
Customer experience management
1
Emotion
1
Erfolgsfaktor
1
Health care
1
Hidden Markov Models (HMM)
1
Higher-order resource
1
Lock-in
1
Long-term customer loyalty
1
Markenführung
1
Marketing concept
1
Marketing management
1
Marketingmanagement
1
Markov chain
1
Markov-Kette
1
Measurement
1
Messung
1
Meta-Analyse
1
Meta-analysis
1
Multinomial logit models
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Beck, Joshua T.
1
Bitner, Mary Jo
1
Brown, Stephen Walter
1
Gallan, Andrew S.
1
Henderson, Conor M.
1
Homburg, Christian
1
Jarvis, Cheryl Burke
1
Jozic, Danijel
1
Kuehnl, Christina
1
Ngobo, Paul Valentin
1
Palmatier, Robert W.
1
Watson, George F., IV.
1
more ...
less ...
Published in...
All
Client centricity : relationship management in banking
Journal of the Academy of Marketing Science
Journal of retailing and consumer services
21
SpringerLink / Bücher
11
Journal of business research : JBR
7
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
7
Gabler Edition Wissenschaft
6
The journal of services marketing
5
The service industries journal
5
International journal of contemporary hospitality management
4
International journal of hospitality management
4
Journal of marketing analytics : JMA
4
Psychology & marketing
4
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
4
Wirtschaftswissenschaft
4
Asia Pacific journal of marketing and logistics
3
European journal of marketing : EJM
3
Information systems and e-business management : ISeB
3
International journal of management and economics
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of travel and tourism marketing
3
Kundenmanagement & Electronic Commerce
3
Nomos eLibrary / Wirtschaft
3
Research
3
Services marketing quarterly
3
The TQM journal : the international review of organizational improvement
3
Australasian marketing journal
2
Bangladesh journal of political economy
2
Business and Economic Research : BER
2
Cogent business & management
2
Edward Elgar E-Book Archive
2
Electronic commerce research and applications
2
Elgar original reference
2
Handbook of research on retailer-consumer relationship development
2
International journal of business excellence
2
International journal of business information systems : IJBIS
2
International journal of economic research
2
International journal of electronic customer relationship management : IJECRM
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of management concepts and philosophy : IJMCP
2
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer experience management : toward implementing an evolving marketing concept
Homburg, Christian
;
Jozic, Danijel
;
Kuehnl, Christina
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 377-401
Persistent link: https://www.econbiz.de/10011684998
Saved in:
2
The trajectory of customer loyalty : an empirical test of Dick and Basu’s loyalty framework
Ngobo, Paul Valentin
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
2
,
pp. 229-250
Persistent link: https://www.econbiz.de/10011658076
Saved in:
3
Building, measuring, and profiting from customer loyalty
Watson, George F., IV.
;
Beck, Joshua T.
;
Henderson, Conor M.
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
6
,
pp. 790-825
Persistent link: https://www.econbiz.de/10011409937
Saved in:
4
Customer positivity and participation in services : an empirical test in a health care context
Gallan, Andrew S.
;
Jarvis, Cheryl Burke
;
Brown, Stephen …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
3
,
pp. 338-356
Persistent link: https://www.econbiz.de/10009747843
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->