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isPartOf:"Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen"
~isPartOf:"The journal of personal selling & sales management : JPSSM"
~subject:"Selling"
~subject:"Telecommunications industry"
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Selling
Telecommunications industry
Customer service
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4
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Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen
The journal of personal selling & sales management : JPSSM
Behavioral Branding : wie Mitarbeiterverhalten die Marke stärkt
2
Harvard-Business-Manager : das Wissen der Besten
2
International journal of industrial organization
2
Journal of consumer behaviour : an international research review
2
... für Dummies
1
African journal of economic and management studies : AJEMS
1
Autohaus Automobilwirtschaft
1
Berichte aus der Betriebswirtschaft
1
Context and semantics for knowledge management : technologies for personal productivity
1
Customer Experience : Forum Dienstleistungsmanagement
1
Customer service : empowerment and entrapment
1
Das professionelle 1 x 1
1
Dienstleistungsmarketing : Impulse für Forschung und Management ; [Workshop Dienstleistungsmarketing im November 2003]
1
Effektives Customer Relationship Management : Instrumente, Einführungskonzepte, Organisation
1
Finanzpsychologie
1
Handbook of social media management : value chain and business models in changing media markets
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business excellence
1
International journal of electronic customer relationship management : IJECRM
1
International journal of innovation management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of services and operations management
1
International journal of services and standards
1
Journal of business ethics : JOBE
1
Journal of retailing and consumer services
1
Journal of revenue and pricing management
1
Journal of service research
1
Konsumentenverhaltensforschung im 21. Jahrhundert : gewidmet Peter Weinberg zum 65. Geburtstag
1
Konvergenzmanagement
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Latinidad: transnational cultures in the United States
1
Marktorientierte Unternehmensführung : Reflexionen - Denkanstöße - Perspektiven ; Festschrift für Heribert Meffert zum 60. Geburtstag
1
Middle East journal of management : MEJM
1
New business line / Marketing
1
Prague economic papers : a bimonthly journal of economic theory and policy
1
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
1
Social Branding : Strategien - Praxisbeispiele - Perspektiven
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ECONIS (ZBW)
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Sales intrafirm networks and the performance impact of sales cross-functional collaboration with marketing and customer service
Claro, Danny Pimentel
;
Ramos, Carla
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
2
,
pp. 172-190
Persistent link: https://www.econbiz.de/10011917829
Saved in:
2
Introduction to the special issue on the intersection of professional selling and service
Rapp, Adam
;
Baker, Thomas L.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 4-10
Persistent link: https://www.econbiz.de/10011690055
Saved in:
3
Die Zukunft des Customer Service : eine Gratwanderung zwischen Kosteneinsparungen und Qualität
Küsters, Thomas D.
- In:
Die Zukunft des Customer Service : Analysen, …
,
(pp. 23-31)
.
2008
Persistent link: https://www.econbiz.de/10003598306
Saved in:
4
Kundeninteraktionen intelligent steuern : Chancen erkennen und wahrnehmen
Bommer, Michael-Maria
- In:
Die Zukunft des Customer Service : Analysen, …
,
(pp. 81-91)
.
2008
Persistent link: https://www.econbiz.de/10003598315
Saved in:
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