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isPartOf:"Grundlagen des After Sales Marketing"
~isPartOf:"Journal of transport economics & policy : JTEP"
~subject:"Customer retention"
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Grundlagen des After Sales Marketing
Journal of transport economics & policy : JTEP
Journal of contemporary management : JMC
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Academy of Management journal : AMJ
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Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
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A non-parametric efficiency measure incorporating perceived airline service levels and profitability
Merkert, Rico
;
Pearson, James
- In:
Journal of transport economics & policy : JTEP
49
(
2015
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10011304740
Saved in:
2
Die Bedeutung von Dienstleistungen
Pepels, Werner
-
2014
Persistent link: https://www.econbiz.de/10010457863
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