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isPartOf:"Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden"
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"The journal of brand management : an international journal"
~person:"Itani, Omar S."
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Search: subject_exact:"CRM (Customer Relationship Management)"
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Beziehungsmarketing
4
Relationship marketing
4
Social Web
4
Social web
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Salespeople
3
Social media
3
Verkaufspersonal
3
Selling
2
Verkauf
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Adaptive selling
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B-to-B-Marketing
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Business-to-business marketing
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Buyer-seller
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CRM
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Competitive analysis
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Competitive intelligence
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Customer knowledge
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Digital engagement
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Inside sales
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Lernende Organisation
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Lieferantenmanagement
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Online-Marketing
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Itani, Omar S.
Töpfer, Armin
20
Naudé, Peter
8
Terho, Harri
8
La Rocca, Antonella
7
Agnihotri, Raj
6
Casidy, Riza
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Eggert, Andreas
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Frow, Pennie
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Payne, Adrian
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Nyadzayo, Munyaradzi W.
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Andersen, Poul Houman
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Prior, Daniel D.
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Ritter, Thomas
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Ruyter, Ko de
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Sharma, Arun
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Wang, Danny T.
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Wang, Xinchun
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Biggemann, Sergio
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Bush, Alan J.
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Cadeaux, Jack
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Chaker, Nawar N.
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Cui, Annie Peng
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Fetscherin, Marc
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Gil Saura, Irene
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Gu, Flora Fang
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Gölgeci, Ismail
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Haas, Alexander
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Keränen, Joona
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Kingshott, Russel P. J.
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Kleinaltenkamp, Michael
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Liu, Yi
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
Industrial marketing management : the international journal for industrial and high-tech firms
The journal of brand management : an international journal
European journal of marketing
2
Journal of business research : JBR
2
Journal of retailing and consumer services
2
The journal of business & industrial marketing
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of hospitality management
1
International journal of retail and distribution management
1
Journal of business-to-business marketing
1
The international journal of bank marketing : IJBM
1
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ECONIS (ZBW)
4
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1
Inside sales social media use and its strategic implications for salesperson-customer digital engagement and performance
Chaker, Nawar N.
;
Nowlin, Edward L.
;
Pivonka, Maxwell T.
; …
- In:
Industrial marketing management : the international …
100
(
2022
),
pp. 127-144
Persistent link: https://www.econbiz.de/10013206400
Saved in:
2
"Because you are a part of me" : assessing the effects of salesperson social media use on job outcomes and the moderating roles of moral identity and gender
Itani, Omar S.
;
Kalra, Ashish
;
Chaker, Nawar N.
;
Rakesh …
- In:
Industrial marketing management : the international …
98
(
2021
),
pp. 283-298
Persistent link: https://www.econbiz.de/10013206371
Saved in:
3
Social media and customer relationship management technologies : influencing buyer-seller information exchanges
Itani, Omar S.
;
Krush, Michael T.
;
Agnihotri, Raj
; …
- In:
Industrial marketing management : the international …
90
(
2020
),
pp. 264-275
Persistent link: https://www.econbiz.de/10012322062
Saved in:
4
Social media use in B2b sales and its impact on competitive intelligence collection and adaptive selling : examining the role of learning orientation as an enabler
Itani, Omar S.
;
Agnihotri, Raj
;
Dingus, Rebecca
- In:
Industrial marketing management : the international …
66
(
2017
),
pp. 64-79
Persistent link: https://www.econbiz.de/10011775972
Saved in:
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