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isPartOf:"Human performance"
~isPartOf:"Journal of personal selling & sales management"
~isPartOf:"Marketing intelligence & planning"
~subject:"Customer satisfaction"
~subject:"Work behaviour"
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Customer satisfaction
Work behaviour
Salespeople
89
Verkaufspersonal
89
Selling
49
Verkauf
49
Beziehungsmarketing
22
Relationship marketing
22
sales performance
15
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12
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sales management
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personal selling
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salespeople
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Agnihotri, Raj
1
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1
Ambrose, Scott C.
1
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1
Belschak, Frank
1
Berkowitz, David
1
Boles, James Sanders
1
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1
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1
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1
Oh, Hunhui
1
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1
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Human performance
Journal of personal selling & sales management
Marketing intelligence & planning
The journal of personal selling & sales management : JPSSM
26
Industrial marketing management : the international journal for industrial and high-tech firms
21
Journal of business research : JBR
14
Journal of retailing and consumer services
14
Journal of the Academy of Marketing Science
14
The journal of business & industrial marketing
11
Journal of retailing
9
The service industries journal
9
Journal of business ethics : JOBE
7
Journal of service research : JSR
7
Psychology & marketing
6
Journal of marketing
5
Journal of marketing channels : ... distribution systems, strategy, and management
5
The journal of services marketing
5
Asia Pacific journal of marketing and logistics
4
International journal of hospitality management
4
Journal of managerial issues : JMI
4
Australasian marketing journal
3
European journal of marketing : EJM
3
International journal of contemporary hospitality management
3
International journal of retail & distribution management
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of marketing theory and practice
3
Journal of service research
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Applied Marketing Science / Angewandte Marketingforschung
2
Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
2
European journal of marketing
2
International journal of bank marketing
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International journal of commerce and management
2
Journal of business & economics research
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Journal of business-to-business marketing
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Journal of financial services marketing : JFSM
2
Journal of hospitality marketing & management
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Journal of marketing management : MM
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Journal of service theory and practice
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SpringerLink / Bücher
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ECONIS (ZBW)
10
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date (oldest first)
1
Influence of salesperson political skill : improving relationship building and reducing customer-directed deviance
Schwepker, Charles H. <Jr.>
;
Good, Megan C.
- In:
Journal of personal selling & sales management
41
(
2021
)
3
,
pp. 200-217
Persistent link: https://www.econbiz.de/10012623646
Saved in:
2
A wisdom-based salesforce development model : the role of wisdom in salesforce training and well-being
Oh, Hunhui
;
Oh, Joon-Hee
- In:
Journal of personal selling & sales management
41
(
2021
)
1
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012483630
Saved in:
3
When do customers perceive customer centricity? : the role of a firm's and salespeople's customer orientation
Habel, Johannes
;
Kassemeier, Roland
;
Alavi, Sascha
; …
- In:
Journal of personal selling & sales management
40
(
2020
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012200908
Saved in:
4
The divergent effects of organizational identification on salesperson and customer outcomes in a friend-selling context
Beeler, Lisa L.
;
Chaker, Nawar N.
;
Gala, Prachi
; …
- In:
Journal of personal selling & sales management
40
(
2020
)
2
,
pp. 95-113
Persistent link: https://www.econbiz.de/10012260098
Saved in:
5
Gritting their teeth to close the sale : the positive effect of salesperson grit on job satisfaction and performance
Dugan, Riley
;
Hochstein, Bryan
;
Rouziou, Maria
; …
- In:
Journal of personal selling & sales management
39
(
2019
)
1
,
pp. 81-101
Persistent link: https://www.econbiz.de/10012200858
Saved in:
6
Salesperson time perspectives and customer willingness to pay more : roles of intraorganizational employee navigation, customer satisfaction, and firm innovation climate
Agnihotri, Raj
;
Yang, Zhiyong
;
Briggs, Elten
- In:
Journal of personal selling & sales management
39
(
2019
)
2
,
pp. 138-158
Persistent link: https://www.econbiz.de/10012200863
Saved in:
7
Reconceptualizing the measurement of multidimensional salesperson job satisfaction
Rutherford, Brian N.
;
Boles, James Sanders
;
Ambrose, …
- In:
Journal of personal selling & sales management
39
(
2019
)
3
,
pp. 287-298
Persistent link: https://www.econbiz.de/10012200888
Saved in:
8
Salesperson's spirituality : impact on customer orientation and adaptability
Chawla, Vaibhav
;
Guda, Sridhar
- In:
Marketing intelligence & planning
35
(
2017
)
3
,
pp. 408-424
Persistent link: https://www.econbiz.de/10011706996
Saved in:
9
Attiduinal, personal, and job-related predictors of salesperson turnover
Wren, Brent M.
;
Berkowitz, David
;
Grant, E. Stephan
- In:
Marketing intelligence & planning
32
(
2014
)
1
,
pp. 107-123
Persistent link: https://www.econbiz.de/10010252834
Saved in:
10
Gaining access to intrafirm knowledge : an internal market perspective on knowledge sharing
Verbeke, Willem J. M. I.
;
Belschak, Frank
;
Bagozzi, …
- In:
Human performance
24
(
2011
)
3
,
pp. 205-230
Persistent link: https://www.econbiz.de/10009296568
Saved in:
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