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isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Electronic commerce research and applications"
~isPartOf:"International journal of quality and service sciences"
~person:"Bilgihan, Anil"
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Electronic commerce research and applications
International journal of quality and service sciences
International journal of contemporary hospitality management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Towards a unified customer experience in online shopping environments : antecedents and outcomes
Bilgihan, Anil
;
Kandampully, Jay
;
Zhang, Tingting Christina
- In:
International journal of quality and service sciences
8
(
2016
)
1
,
pp. 102-119
Persistent link: https://www.econbiz.de/10011558938
Saved in:
2
Applying flow theory to booking experiences : an integrated model in an online service context
Bilgihan, Anil
;
Nusair, Khaldoon
;
Okumus, Fevzi
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
6
,
pp. 668-678
Persistent link: https://www.econbiz.de/10011376411
Saved in:
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