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isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"World development : the multi-disciplinary international journal devoted to the study and promotion of world development"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
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Beziehungsmarketing
Customer satisfaction
Mobile phone
44
Mobiltelefon
44
Consumer behaviour
24
Konsumentenverhalten
24
Mobile communications
23
Mobilkommunikation
23
Mobile Business
11
Mobile business
11
Kundenzufriedenheit
7
Online retailing
7
Online-Handel
7
Innovation adoption
5
Innovationsakzeptanz
5
Mobile Anwendung
5
Mobile application
5
Telecommunications industry
5
Telekommunikationssektor
5
Dienstleistungsqualität
4
Innovation diffusion
4
Innovationsdiffusion
4
Internet marketing
4
Online-Marketing
4
Relationship marketing
4
Service quality
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mobile phones
4
E-commerce
3
Einzelhandel
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Electronic Commerce
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Gender
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Geschlecht
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Gesundheitsversorgung
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Health care
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India
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Indien
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Information behaviour
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Agrebi, Sinda
1
Ammari, Nedra Bahri
1
Berbel-Pineda, Juan M.
1
Bilgihan, Anil
1
Cambra-Fierro, Jesús
1
Hsu, Jen-Hsien
1
Jallais, Joël
1
Majhi, Ritanjali
1
Mohsen, Kholoud
1
Nasiri, Mohammad Sadegh
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Omar, Suha
1
Oozeerally, Adam
1
Rahul, T.
1
Ruiz Díaz, Gonzalo
1
Ruiz-Benítez, Rocío
1
Shokouhyar, Sajjad
1
Tsimonis, Georgios
1
Vázquez-Carrasco, Rosario
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International journal of electronic commerce : IJEC
Journal of retailing and consumer services
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
Services marketing quarterly
5
Innovation durch Smartphone & Co. : die neuen Geschäftspotenziale mobiler Endgeräte
4
Marketing intelligence & planning
4
Telecommunications policy : the international journal of digital economy, data sciences and new media
4
The journal of services marketing
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Innovatives Markenmanagement
2
International journal of business innovation and research
2
International journal of electronic business
2
International journal of electronic customer relationship management : IJECRM
2
International journal of process management and benchmarking : IJPMB
2
International journal of technology marketing : IJTMkt
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of marketing communications
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Psychology & marketing
2
The journal of brand management : an international journal
2
Tourism management : research, policies, practice
2
African journal of science, technology, innovation & development : AJSTID
1
Amfiteatru economic : an economic and business research periodical
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
CES working papers
1
Cambridge working papers in economics
1
Cogent business & management
1
Decision : official journal of Indian Institute of Management Calcutta
1
Dutch journal of finance and management
1
EPRG working paper
1
Ekonomske teme
1
Electronic commerce research and applications
1
Global business review
1
HMD : Praxis der Wirtschaftsinformatik
1
Handbook of research on intelligent techniques and modeling applications in marketing analytics
1
Handbook of research on mobile marketing management
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems and e-business management : ISeB
1
Institute of Economic Research working papers
1
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ECONIS (ZBW)
7
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1
M-commerce : the nexus between mobile shopping service quality and loyalty
Omar, Suha
;
Mohsen, Kholoud
;
Tsimonis, Georgios
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012502686
Saved in:
2
Actual consumers' response to purchase refurbished smartphones : exploring perceived value from product reviews in online retailing
Nasiri, Mohammad Sadegh
;
Shokouhyar, Sajjad
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012648957
Saved in:
3
The effects of distributive, procedural, and interactional justice on customer retention : an empirical investigation in the mobile telecom industry in Tunisia
Ammari, Nedra Bahri
;
Bilgihan, Anil
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 89-100
Persistent link: https://www.econbiz.de/10011729726
Saved in:
4
The influence of satisfaction on customer retention in mobile phone market
Ruiz Díaz, Gonzalo
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 75-85
Persistent link: https://www.econbiz.de/10011697888
Saved in:
5
Explain the intention to use smartphones for mobile shopping
Agrebi, Sinda
;
Jallais, Joël
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 16-23
Persistent link: https://www.econbiz.de/10010468505
Saved in:
6
An adaptive nonlinear approach for estimation for consumer satisfaction and loyalty in mobile phone sector of India
Rahul, T.
;
Majhi, Ritanjali
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 570-580
Persistent link: https://www.econbiz.de/10010388524
Saved in:
7
Analysis of the moderating role of the gender variable in service recovery processes
Cambra-Fierro, Jesús
;
Berbel-Pineda, Juan M.
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
4
,
pp. 408-418
Persistent link: https://www.econbiz.de/10009755354
Saved in:
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