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isPartOf:"International journal of hospitality management"
~subject:"Competitive intelligence"
~subject:"Tourism employees"
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Competitive intelligence
Tourism employees
Intelligence
15
Intelligenz
15
Emotion
8
Emotional intelligence
8
Hotel industry
8
Hotellerie
8
Burnout
5
Arbeitszufriedenheit
4
Emotional labor
4
Job satisfaction
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Arbeitsverhalten
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Koopetition
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Köseoglu, Mehmet Ali
3
Okumus, Fevzi
3
Lee, JungHoon
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Altin, Mehmet
1
Chan, Eric S. W.
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Choi, Hyung-Min
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Jung, Hyo Sun
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Kim, Woo Gon
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Mohammad, Abuelkassem A. A.
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International journal of hospitality management
International journal of contemporary hospitality management
6
Cogent business & management
1
Global business and finance review
1
International journal of human resource management
1
Journal of business research : JBR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of research in marketing and entrepreneurship : JRME
1
The international journal of logistics management
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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1
Coopetition strategies for competitive intelligence practices-evidence from full-service hotels
Köseoglu, Mehmet Ali
;
Yick, Melissa Yan Yee
;
Okumus, Fevzi
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013327963
Saved in:
2
Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min
;
Mohammad, Abuelkassem A. A.
;
Kim, Woo Gon
- In:
International journal of hospitality management
82
(
2019
),
pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
Saved in:
3
How do hotels operationalize their competitive intelligence efforts into their management processes? : proposing a holistic model
Köseoglu, Mehmet Ali
;
Chan, Eric S. W.
;
Okumus, Fevzi
; …
- In:
International journal of hospitality management
83
(
2019
),
pp. 283-292
Persistent link: https://www.econbiz.de/10012122099
Saved in:
4
Competitive intelligence practices in hotels
Köseoglu, Mehmet Ali
;
Ross, Gary
;
Okumus, Fevzi
- In:
International journal of hospitality management
53
(
2016
),
pp. 161-172
Persistent link: https://www.econbiz.de/10011443104
Saved in:
5
Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon
;
Ok, Chihyung Michael
- In:
International journal of hospitality management
36
(
2014
),
pp. 176-187
Persistent link: https://www.econbiz.de/10010239296
Saved in:
6
Moderating role of hotel employees' gender and job position on the relationship between emotional intelligence and emotional labor
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
43
(
2014
),
pp. 47-52
Persistent link: https://www.econbiz.de/10010427934
Saved in:
7
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
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