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isPartOf:"International journal of services technology and management"
~isPartOf:"The journal of services marketing"
~subject:"Consumer behaviour"
~subject:"Dienstleistungsqualität"
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Consumer behaviour
Dienstleistungsqualität
Dienstleistungsinnovation
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Service innovation
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Business services
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new service development
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service innovation
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International journal of services technology and management
The journal of services marketing
Journal of service management
4
Public management review
4
Journal of service research
3
The service industries journal
3
Information systems and e-business management : ISeB
2
Informationsmanagement und Computer Aided Team
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International journal of hospitality management
2
Journal of service research : JSR
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SpringerLink / Bücher
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The journal of business & industrial marketing
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The journal of product innovation management : an international publication of the Product Development & Management Association
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AMS review : official publication of the Academy of Marketing Science
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Academy of Management journal : AMJ
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Business & information systems engineering
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Chinese management studies
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Creativity and innovation management
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Driving service productivity : value-creation through innovation
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EUR
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Electronic markets : EM ; the international journal of electronic commerce and business media
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European review of service economics and management
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Global business and organizational excellence : a review of research & best practices
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Handbook of research on customer engagement
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Health marketing quarterly
1
Industrial marketing management : the international journal for industrial and high-tech firms
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Integrated Series in Information Systems
1
Integrated series in information systems : ISIS
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of manufacturing technology and management
1
International journal of process management and benchmarking : IJPMB
1
International journal of procurement management
1
International journal of production research
1
International journal of services, economics and management
1
JRC technical report
1
Journal of Asian finance, economics and business : JAFEB
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Journal of business research : JBR
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Journal of operations management
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Journal of retailing and consumer services
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Journal of revenue and pricing management
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Journal of service theory and practice
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Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
2
Improving service quality and productivity : exploring the digital connections scaling model
Hsu, Cheng
;
Spohrer, James C.
- In:
International journal of services technology and management
11
(
2009
)
3
,
pp. 272-292
Persistent link: https://www.econbiz.de/10003852635
Saved in:
3
New service development using GAP-based QFD : a mobile telecommunication case
Li, Jing-hua
;
Xu, Lei
;
Wu, Xiu-lan
- In:
International journal of services technology and management
12
(
2009
)
2
,
pp. 146-174
Persistent link: https://www.econbiz.de/10003855487
Saved in:
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