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isPartOf:"Journal of marketing management : MM"
~isPartOf:"Journal of the Academy of Marketing Science"
~isPartOf:"Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim"
~subject:"Salespeople"
~type:"book"
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Beziehungsmarketing
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Customer satisfaction
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Homburg, Christian
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Klarmann, Martin
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Müller, Michael
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Stock-Homburg, Ruth
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Journal of marketing management : MM
Journal of the Academy of Marketing Science
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
Gabler Edition Wissenschaft
3
SpringerLink / Bücher
3
Working paper series : WPS
3
Springer eBook Collection / Business and Economics
2
Berichte der Werkstatt für Organisations- und Personalforschung
1
Berichte der Werkstatt für Organisations- und Personalforschung e.V.
1
Berufsbildung, Arbeit und Innovation
1
Boukis, A., Koritos, C., Daunt, K. L., & Papastathopoulos, A. (2020). Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style. Tourism Management
1
Business Guides on the Go
1
CESifo Working Paper Series
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CESifo working papers
1
CUDARE working paper series
1
Cowles Foundation Discussion Paper
1
Cowles Foundation discussion paper
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Discussion paper / Centre for Economic Policy Research
1
Discussion paper series / IZA
1
Diskussionspapiere des Lehrstuhls für Personal und Unternehmensführung
1
Documentos de trabajo
1
ERIM Ph. D. series research in management / Erasmus Institute of Management
1
ESMT Working Paper
1
Edition Management
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Gabler Research / Schriftenreihe des Instituts für Marktorientierte Unternehmensführung, Universität Mannheim
1
Gabler-Edition Wissenschaft / Marketing-Management
1
Grundwissen
1
IZA Discussion Paper
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Industrial marketing management : the international journal for industrial and high-tech firms
1
Innovation, Entrepreneurship und Digitalisierung
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Jenaer Schriften zur Wirtschaftswissenschaft : Arbeits- und Diskussionspapiere der Wirtschaftswissenschaftlichen Fakultät der Friedrich-Schiller-Universität Jena
1
Journal of Research in Interactive Marketing
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Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Kompetenz in Wissenschaft & Management
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Marketing
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Premium
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Report / Marketing Science Institute / Marketing Science Institute
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Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
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ECONIS (ZBW)
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1
When should the customer really be king? : on the optimum level of salesperson customer orientation in sales encounters
Homburg, Christian
;
Müller, Michael
;
Klarmann, Martin
-
2010
Persistent link: https://www.econbiz.de/10008933750
Saved in:
2
When does salespeople's customer orientation lead to customer loyality? :the differential effects of relation and functional customer orientation
Homburg, Christian
;
Müller, Michael
;
Klarmann, Martin
-
2010
Persistent link: https://www.econbiz.de/10008937919
Saved in:
3
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10002512381
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