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isPartOf:"Journal of marketing management : MM"
~isPartOf:"Journal of the Academy of Marketing Science"
~isPartOf:"Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim"
~type:"book"
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Search: subject_exact:"Beziehungsmanagement"
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Beziehungsmarketing
32
Relationship marketing
32
Deutschland
19
Germany
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Customer satisfaction
9
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9
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Homburg, Christian
14
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12
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5
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Institut für Marktorientierte Unternehmensführung Mannheim
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Journal of marketing management : MM
Journal of the Academy of Marketing Science
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
SpringerLink / Bücher
297
Gabler Edition Wissenschaft
105
Springer eBook Collection / Business and Economics
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Springer eBook Collection
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Europäische Hochschulschriften / 5
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Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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Research
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
33
Faculty & research / Insead : working paper series
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Premier reference source
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Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
31
Neue betriebswirtschaftliche Forschung : Nbf
29
Basler Schriften zum Marketing
28
Gabler Research
26
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
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Gabler-Edition Wissenschaft
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Hamburger Schriften zur Marketingforschung
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Meddelanden från Svenska Handelshögskolan
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Report / Marketing Science Institute
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Berichte aus der Betriebswirtschaft
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Wirtschaftswissenschaft
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Kundenmanagement & Electronic Commerce
17
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
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Working paper series
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DUV / Wirtschaftswissenschaft
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Schriftenreihe Schwerpunkt Marketing
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Springer Gabler Research
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Management for Professionals
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Schriften zum innovativen Marketing
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Schriftenreihe Marketing, Management
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Arbeitsberichte des Lehrstuhls für Allgemeine und Industrielle Betriebswirtschaftslehre der Technischen Universität München
12
ERIM report series research in management
12
Innovatives Markenmanagement
12
Reihe: Management-Know-how / M : praxisnah und aktuell
12
Reihe: Marketing : MAR
12
Schriftenreihe Strategisches Management
12
Working paper / Department of Commerce, College of Business, Massey University
12
Working paper / National Bureau of Economic Research, Inc.
12
Betriebswirtschaftslehre für Technologie und Innovation
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ECONIS (ZBW)
32
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1
Special issue: Customer engagement
Hollebeek, Linda D.
(
ed.
);
Conduit, Jodie
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011483117
Saved in:
2
Special issue: Anthropomorphic marketing
Brown, Stephen
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10009733496
Saved in:
3
Wie verhindern Sie negative Kundenreaktionen bei Produkteliminationen? : die Rolle der Kommunikation im Produktlinienmanagement
Kuester, Sabine
;
Buys, Sebastian Alexander
;
Klein, Katharina
-
2011
Persistent link: https://www.econbiz.de/10009126376
Saved in:
4
When should the customer really be king? : on the optimum level of salesperson customer orientation in sales encounters
Homburg, Christian
;
Müller, Michael
;
Klarmann, Martin
-
2010
Persistent link: https://www.econbiz.de/10008933750
Saved in:
5
When does salespeople's customer orientation lead to customer loyality? :the differential effects of relation and functional customer orientation
Homburg, Christian
;
Müller, Michael
;
Klarmann, Martin
-
2010
Persistent link: https://www.econbiz.de/10008937919
Saved in:
6
On the importance of complaint handling design : a multi-level analysis of the impact in specific complaint situations
Homburg, Christian
;
Fürst, Andreas
;
Koschate, Nicole
-
2009
Persistent link: https://www.econbiz.de/10003932817
Saved in:
7
How to design international loyalty programs
Kuester, Sabine
;
Heß, Silke
;
Stier, Martin
-
2009
Persistent link: https://www.econbiz.de/10003932833
Saved in:
8
Organizational identification as a determinant of customer orientation in service organizations
Wieseke, Jan
;
Ullrich, Johannes
;
Christ, Oliver
;
Dick, …
-
2008
Persistent link: https://www.econbiz.de/10003697145
Saved in:
9
Special issue: Service-dominant logic : continuing the dialog
Lusch, Robert F.
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003680135
Saved in:
10
Social identity and the service profit chain
Homburg, Christian
;
Wieseke, Jan
;
Hoyer, Wayne D.
-
2008
Persistent link: https://www.econbiz.de/10003848961
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