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isPartOf:"Psychology & marketing"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Online retailing
45
Online-Handel
45
Consumer behaviour
36
Konsumentenverhalten
36
Einzelhandel
9
Retail trade
9
Customer satisfaction
8
USA
8
United States
8
E-commerce
7
Electronic Commerce
7
Beziehungsmarketing
6
Relationship marketing
6
Viral marketing
5
Virales Marketing
5
Emotion
4
Experiment
4
Social Web
4
Social web
4
online retailing
4
Confidence
3
Consumer motivation
3
Internet marketing
3
Kaufentscheidung
3
Kaufmotiv
3
Online-Marketing
3
Purchase decision
3
Vertrauen
3
Website
3
online shopping
3
Artificial intelligence
2
Benutzerschnittstelle
2
Cognition
2
Customer service
2
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2
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Frauen
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Information behaviour
2
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Darley, William K.
2
Anaza, Nwamaka A.
1
Camarero, Carmen
1
José, Rebeca San
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Kim, Youn-kyung
1
Lim, Chae Mi
1
Martín, Sonia San
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Mishra, Manit
1
Moritz, Madleen
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Seegebarth, Barbara
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Sohn, Stefanie
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Suh, Jung-chae
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Yi, Youjae
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Psychology & marketing
Journal of retailing and consumer services
79
International journal of electronic marketing and retailing : IJEMR
24
Journal of business research : JBR
19
Journal of internet commerce
19
Cogent business & management
18
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
International journal of hospitality management
13
Journal of electronic commerce research : JECR
13
Tourism management : research, policies, practice
12
Asia Pacific journal of marketing and logistics
11
International journal of retail & distribution management
11
International journal of retail and distribution management
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of business information systems : IJBIS
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
International journal of electronic customer relationship management : IJECRM
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
Journal of retailing
8
Journal of strategic marketing
8
The service industries journal
8
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
The international review of retail, distribution and consumer research
7
The journal of services marketing
7
Electronic commerce research and applications
6
Information systems and e-business management : ISeB
6
International journal of internet marketing and advertising : IJIMA
6
International journal of production economics
6
International journal of quality & reliability management
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Journal of marketing management : MM
6
Service business
6
Administrative Sciences : open access journal
5
Electronic commerce research
5
Electronic markets : the international journal on networked business
5
International journal of contemporary hospitality management
5
International journal of electronic business : IJEB
5
International journal of electronic commerce : IJEC
5
Journal of Asian finance, economics and business : JAFEB
5
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ECONIS (ZBW)
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1
For Indian online shoppers, have saying and doing parted ways?
Mishra, Manit
- In:
Psychology & marketing
35
(
2018
)
1
,
pp. 5-19
Persistent link: https://www.econbiz.de/10011970166
Saved in:
2
The impact of perceived visual complexity of mobile online shops on user's satisfaction
Sohn, Stefanie
;
Seegebarth, Barbara
;
Moritz, Madleen
- In:
Psychology & marketing
34
(
2017
)
2
,
pp. 195-214
Persistent link: https://www.econbiz.de/10011638743
Saved in:
3
Personality antecedents of customer citizenship behaviors in online shopping situations
Anaza, Nwamaka A.
- In:
Psychology & marketing
31
(
2014
)
4
,
pp. 251-263
Persistent link: https://www.econbiz.de/10010347726
Saved in:
4
Do comsumption goals matter? : the effects of online loyalty programs in the satisfaction-loyalty relation
Suh, Jung-chae
;
Yi, Youjae
- In:
Psychology & marketing
29
(
2012
)
8
,
pp. 549-557
Persistent link: https://www.econbiz.de/10009575078
Saved in:
5
Does involvement matter in online shopping satisfaction and trust?
Martín, Sonia San
;
Camarero, Carmen
;
José, Rebeca San
- In:
Psychology & marketing
28
(
2011
)
2
,
pp. 145-167
Persistent link: https://www.econbiz.de/10008858092
Saved in:
6
Older consumers' TV home shopping : loneliness, parasocial interaction, and perceived convenience
Lim, Chae Mi
;
Kim, Youn-kyung
- In:
Psychology & marketing
28
(
2011
)
8
,
pp. 763-780
Persistent link: https://www.econbiz.de/10009267756
Saved in:
7
Guest editorial: The interaction of online technology on the consumer shopping experience
Darley, William K.
- In:
Psychology & marketing
27
(
2010
)
2
,
pp. 91-93
Persistent link: https://www.econbiz.de/10003945264
Saved in:
8
Special issue: The interaction of online technology on the consumer shopping experience
Darley, William K.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003945278
Saved in:
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