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Search: subject_exact:"Emotion"
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Emotion
25
Consumer behaviour
20
Konsumentenverhalten
20
Customer satisfaction
13
Kundenzufriedenheit
13
Beziehungsmarketing
10
Relationship marketing
10
Dienstleistungsqualität
9
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Al-Okaily, Nour Salah
1
Aldas-Manzano, Joaquin
1
Almanza, Barbara
1
Alrawadieh, Ziad
1
Alzboun, Nidal
1
Anaya, Gerardo Joel
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Kuuru, Tiina-Kaisa
1
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1
Lim, SangGon
1
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1
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The journal of services marketing
Journal of business research : JBR
161
Journal of retailing and consumer services
129
International journal of hospitality management
125
Tourism management : research, policies, practice
73
SpringerLink / Bücher
57
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
53
Journal of business ethics : JOBE
52
Academy of Management journal : AMJ
47
Tourism management perspectives : TMP
43
Journal of travel and tourism marketing
42
Journal of hospitality marketing & management
41
International journal of contemporary hospitality management
36
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
36
Psychology & marketing
36
The journal of product & brand management
32
Journal of business and psychology
31
Journal of vocational behavior
30
Journal of economic behavior & organization : JEBO
27
European journal of marketing
26
The Academy of Management review : AMR
26
Journal of economic psychology : research in economic psychology and behavioral economics
25
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
25
Human relations : towards the integration of the social sciences
24
The service industries journal
24
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
23
Leadership & organization development journal
23
International journal of consumer studies
22
Journal of behavioral and experimental economics
22
Asia Pacific journal of marketing and logistics
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of human resource management
21
Springer eBook Collection
21
Journal of management & organization : JMO
20
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
20
Technological forecasting & social change : an international journal
20
The Cambridge handbook of workplace affect
20
The journal of brand management : an international journal
20
Journal of managerial psychology
19
Marketing letters : a journal of research in marketing
19
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ECONIS (ZBW)
25
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1
The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
Saved in:
2
Malls designed for inclusion? : emotional experience of irritating aspects of the mallscape that distance consumers with disabilities
Vilnai-Yavetz, Iris
;
Gilboa, Shaked
;
Mitchell, Vincent-Wayne
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 344-368
Persistent link: https://www.econbiz.de/10014516048
Saved in:
3
Enhancing affective commitment through gamified services of luxury brands : role of game mechanics and self-congruity
Saxena, Garima
;
Jain, Sheetal
;
Mishra, Sita
- In:
The journal of services marketing
37
(
2023
)
8
,
pp. 1018-1031
Persistent link: https://www.econbiz.de/10014333591
Saved in:
4
The effect of perceived threat on online service reviews
Kim, Jong Min
;
Lee, Eunkyung
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 300-312
Persistent link: https://www.econbiz.de/10014228972
Saved in:
5
Need for distinction moderates customer responses to preferential treatment
Pontes, Vivian
;
Greer, Dominique A.
;
Pontes, Nicolas
; …
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 409-419
Persistent link: https://www.econbiz.de/10014276916
Saved in:
6
The impact of eudaimonic well-being on experience and loyalty : a tourism context
Al-Okaily, Nour Salah
;
Alzboun, Nidal
;
Alrawadieh, Ziad
; …
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 216-231
Persistent link: https://www.econbiz.de/10013542929
Saved in:
7
Through the looking glass : perceiving risk and emotions toward cosmetic procedure engagement
Sood, Abhinav
;
Quintal, Vanessa Ann
;
Phau, Ian
- In:
The journal of services marketing
36
(
2022
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10012798379
Saved in:
8
Talking bodies : an embodied approach to service employees' work
Kuuru, Tiina-Kaisa
;
Närvänen, Elina
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 313-325
Persistent link: https://www.econbiz.de/10013407498
Saved in:
9
Gift card types and willingness to spend more
Lim, SangGon
;
Ok, Chihyung
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 710-724
Persistent link: https://www.econbiz.de/10013407592
Saved in:
10
Relational cohesion between users and smart voice assistants
Hernández Ortega, Blanca
;
Aldas-Manzano, Joaquin
; …
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 725-740
Persistent link: https://www.econbiz.de/10013407596
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