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isPartOf:"The journal of services marketing"
~isPartOf:"International journal of technology management : IJTM"
~type_genre:"Article in journal"
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Search: subject_exact:"Kundenintegration"
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Customer integration
64
Kundenintegration
64
Beziehungsmarketing
34
Relationship marketing
34
Betriebliche Wertschöpfung
23
Value creation
23
Innovation management
17
Innovationsmanagement
17
Consumer behaviour
15
Dienstleistung
15
Konsumentenverhalten
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Services
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Service-Dominant Logic
13
Service-dominant logic
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Innovation
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Co-creation
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Customer value
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Kundenwert
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Dienstleistungsqualität
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Dienstleistungssektor
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Social web
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Kundenservice
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Kundenzufriedenheit
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Produktentwicklung
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Services marketing
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Customer engagement
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Customer participation
7
Service innovation
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Value co-creation
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Brand management
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Dienstleistungsmanagement
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Barrios, Andrés
2
Edvardsson, Bo
2
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1
Abrell, Thomas
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Agrifoglio, Rocco
1
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1
Bart, Yakov
1
Beatty, Sharon E.
1
Berendsen, Gerard
1
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1
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1
Blach, Henrik
1
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1
Constantiou, Ioanna D.
1
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1
Davey, Janet
1
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1
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The journal of services marketing
International journal of technology management : IJTM
Journal of business research : JBR
148
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of retailing and consumer services
73
Journal of service management
46
International journal of innovation management
45
The journal of product innovation management : an international publication of the Product Development & Management Association
45
Technological forecasting & social change : an international journal
38
Research policy : policy, management and economic studies of science, technology and innovation
35
International journal of hospitality management
33
The journal of business & industrial marketing
32
The service industries journal
31
Journal of marketing management : MM
29
Journal of strategic marketing
26
Service business
25
Marketing theory
24
Journal of service research : JSR
23
Public management review
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of technology marketing : IJTMkt
21
Journal of marketing
21
The journal of brand management : an international journal
21
Journal of service theory and practice : JSTP
20
Tourism management : research, policies, practice
20
International journal of contemporary hospitality management
19
Journal of the Academy of Marketing Science
17
The journal of product & brand management
17
Creativity and innovation management
16
Marketing intelligence & planning
16
European management journal
15
International journal of product development : IJPD
15
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
International journal of quality and service sciences
14
Journal of marketing management : JMM ; journal of the Academy of Marketing
14
Journal of open innovation : technology, market, and complexity
14
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
14
European journal of marketing
13
Innovation: organization & management : IOM
13
Journal of service research
13
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ECONIS (ZBW)
64
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
3
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
4
Service encounter and value co-creation in fundraising activities at the NPO sector
Klafke, Renata
;
Barrios, Andrés
;
Didonet, Simone Regina
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 851-861
Persistent link: https://www.econbiz.de/10014333402
Saved in:
5
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
6
Investigating manufacturing companies value co-creation approaches during servitisation
Goduscheit, René Chester
;
Andersen, Troels Christian
; …
- In:
International journal of technology management : IJTM
93
(
2023
)
3/4
,
pp. 241-267
Persistent link: https://www.econbiz.de/10014428142
Saved in:
7
Which loyalty program do customers prefer : a coalition program or a single-firm program?
Shirai, Miyuri
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 563-573
Persistent link: https://www.econbiz.de/10014276931
Saved in:
8
Exploring service employees' involvement in value co-creation : dimensions, antecedents and consequences
Xu, Hangjun
;
Tang, Chuanyi
;
Guo, Lin
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 650-670
Persistent link: https://www.econbiz.de/10014276940
Saved in:
9
The impact of value co-creation in sustainable services : understanding generational differences
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013542917
Saved in:
10
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
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